The NFL says Ravens linebacker Kyle Van Noy received appropriate care from Kansas City’s medical staff after sustaining an eye injury during the teams’ season opener last week.

“It’s disappointing the NFLPA would publicize unsupported conclusions without attempting to understand the facts. We have reviewed the case with the Chiefs’ and Ravens’ medical staffs and are comfortable he received appropriate care,” the league said Thursday night in a statement released by spokesman Brian McCarthy.

Van Noy injured his right eye in the third quarter of the first NFL game last week and said he was disappointed about how long it took for Chiefs doctors to see him in the locker room after leaving the field.

“When you get hurt, especially something that can be serious like mine was, you’re supposed to rely on the team’s training staff or their doctors, and I was supposed to see an ophthalmologist,” Van Noy said Tuesday on his podcast with retired defensive tackle Gerald McCoy. “They took an entire quarter to get down to talk to me in the locker room, which to me is unacceptable because then you start thinking, ‘What if I was trying to go back in the game? What if I was really, really hurt? I know mine happened to be moderate, but it still was serious because it’s an eye and your expectation of someone to be down there, as the training staff asked them to be down there, would have had a little bit more urgency.”

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The Chiefs had no comment on Van Noy’s remarks, which also referenced the organization getting a failing grade for its training staff on NFLPA report cards.

NFLPA Executive Director Lloyd Howell, who visited the Ravens on Thursday as part of his tour around the league, told reporters the medical treatment on-site should be provided “as quickly as possible” under the collective bargaining agreement.

“I think this was an unfortunate situation where that did not occur,” Howell said. “Thank God for Kyle’s situation [that] it wasn’t worse. But here we are with the first game of the season; we got many more games to play. We just can’t have that.”

Howell added: “We’ve done our investigation, and we’ve made the necessary parties aware of how we’ve got to improve, and I’m sure we will improve.”